We have planned an efficient refund policy for all our customers as we prioritize customer satisfaction by providing high-quality work. Though you are not satisfied with any of our services, keep in mind our refund policies and the cases in which refunds will not be issued to our clients. Read our following refund policies carefully to take guide you through all the important details.
Quality is the major concern for every customer; Dissertation Editing Pro takes quality seriously while providing writing and editing service. We strictly and thoroughly check the content quality to gain client satisfaction. But in the case of urgent orders, we do not commit to refunding or unlimited revisions. Besides this, if your work is not up to the marks or according to your requirements as committed by our company, you can send us your work for unlimited revisions. We will try to resolve issues and make you satisfied with the highest quality work.
Remember revisions are subject to the terms identified in the “Approval/Revision of Orders” department.
When you use our services, if you cancel it by updating our customer support team swiftly, ninety per cent of the total amount will be refunded to you, and the remaining ten per cent will cover some working costs. Though, a refund is not valid for the following conditions:
- If your work is assigned to our expert.
- If our writer has completed your work before the order cancellation request.
Cancellation requests received after three days of project initiation will not be accepted until the contract period or service delivery time as mentioned in the contract or proposal or quotation will be applicable.
Remember, if the writer has completed your work and you want to cancel your order, you can request a refund, and in such a case, the dispute manager will decide the case.
If there is a delay in urgent orders, like a 24 hours deadline, a refund will not apply. Though the dispute manager may issue a refund of up to 10%, this is not guaranteed.
Keep in your mind that if there is a late delivery because of your pending files, questions, or explanation on your side, in that case, a refund will not be applicable. So, we highly appreciate that you provide us with all your requirements, guidelines and other instructions in time of order placing so that your work is delivered to you before the deadline or on time of delivery.
Updates To Refund Policy
Dissertation Editing Pro reserves the right to modify any cancellation or refund policy provisions without any notice. We at Dissertation Editing Pro to serving our customers with the best services. Every service you choose is carefully reviewed, checked for flaws and manuscript with the greatest care. We do this to make sure that you are satisfied with our services.